Privacy Policy — Filmood

1. General

Waffle ("we") complies with the Personal Information Protection Act of the Republic of Korea and related laws, and publishes this policy to protect your personal information.

This policy applies to the Filmood mobile app and the Filmood website (the "Service"). This English version is a translation; if it differs from the Korean version, the Korean version prevails.

2. Information we process

Account data: None. The Service has no sign-up or login.
Photos: None. Capturing, applying filters, and saving all happen on your device.
When downloading filters and text (automatic): IP address, request time, requested file, and the standard request information your device sends. This is processed only in transit and we do not store it. Our servers keep only a count of downloads per filter per day, which is not linked to any person.
When checking, making, or restoring a purchase (automatic): A random anonymous identifier created on first launch, purchase records (product identifier, transaction number, purchase time, amount and currency, store receipt), device type, operating system and version, app version, and device language and region settings
When you contact us (optional): Your email address and the content of your message

Payments are handled by Google Play and the App Store. We never receive your name, email address, phone number, or card details.

3. What we do not collect

(1) We do not collect the photos you take or open, or the filtered photos you save. Photos are saved only to your device’s photo library, and only when you choose to save them.

(2) We do not collect location, contacts, or advertising identifiers, and we use no analytics or crash-reporting tools.

(3) When you share, the photo goes directly to the app you choose, on your device, without passing through our servers. From then on, that app’s terms and privacy policy apply.

4. Purposes

Delivering app content such as filters and text
Understanding how widely each filter is used (anonymous counts)
Verifying purchases, providing paid features, and restoring purchases
Handling payment and refund disputes, and keeping records required by law
Answering your questions

5. Device permissions

We ask only for what the Service needs, at the moment the feature is first used. If you decline, everything else still works.

Camera (optional): Taking photos and showing the camera preview. Without it, you can still open photos from your library and apply filters.
Saving photos (optional): Saving filtered photos to your library. On iOS we ask only for "Add Photos" access, never for access to read your whole library. On Android no permission is requested.
Opening photos: We use the system photo picker, so no permission is requested. Only the one photo you pick is passed to the app.

6. Retention

(1) Information processed while downloading filters and text is not kept after the transfer ends. Download counts are not personal information and are kept without a set period.

(2) Purchase-related information and support records are kept for the periods required by Korean law: records of contracts and withdrawals, and of payments and supply, for 5 years; records of complaints and disputes for 3 years (Act on the Consumer Protection in Electronic Commerce).

7. Deletion

(1) When a retention period ends, we delete the information without delay in a way that cannot be recovered.

(2) Deleting the app removes its settings, recent-photo list, and downloaded filters from your device. Photos you saved to your library belong to you and remain.

8. Sharing with third parties

We do not provide your personal information to third parties, except with your prior consent or where required by law through lawful procedures.

9. Service providers

Cloudflare, Inc.: Delivering app content (filters and text) and hosting the website · until the contract ends
RevenueCat, Inc.: Verifying and restoring purchases · until the contract ends

Our contracts with these providers cover data protection, limits on sub-processing, and liability. If a provider or its role changes, we will update this policy.

10. International transfers

Recipients (contact): Cloudflare, Inc. (privacyquestions@cloudflare.com) · RevenueCat, Inc. (compliance@revenuecat.com)
Country: United States
When and how: Over the network, at the time you use the Service
Items: Cloudflare, Inc.: the "downloading filters and text" items in section 2 · RevenueCat, Inc.: the "purchase" items in section 2
Purpose: The services described in section 9
Retention: Until the contract ends; purchase records for the periods in section 6
How to refuse: Email support@filmood.cc. If you refuse, filter updates and purchase/restore will not be available. Turning off your device’s internet connection has the same effect; filters already on your device keep working.

11. Your rights

(1) You and your legal guardian may at any time request access to, correction of, deletion of, or suspension of processing of your personal information.

(2) Send requests to support@filmood.cc and we will act without delay. Because we do not keep names or contact details, a request about a purchase needs something that identifies it, such as the order number on your store receipt.

(3) Records we must keep by law may not be deleted until their retention period ends.

12. Children

The Service has no sign-up and collects no identifying information such as names or contact details, so we do not separately collect personal information from children under 14. In-app payments follow each store’s age and parental-control policies.

13. Security

We collect as little as possible; our servers store nothing that identifies a person.
All traffic between the Service and our servers is encrypted (HTTPS).
Only authenticated administrators can access our management systems.
Servers run in our providers’ data centers; we hold no physical storage media ourselves.

14. Cookies and identifiers

(1) We do not set cookies on the website. Cloudflare, which delivers the website, may set strictly necessary cookies for security (blocking automated attacks); you can refuse them in your browser settings.

(2) We show no ads and collect no advertising identifiers. If we ever introduce ads, we will list what is collected, why, and how to opt out here before it takes effect.

15. Privacy officer

Privacy officer: Jongwook Lim
Contact: support@filmood.cc

16. Remedies

For advice or dispute resolution about privacy violations, you can contact these Korean authorities.

Personal Information Dispute Mediation Committee: +82-1833-6972 · www.kopico.go.kr
Personal Information Infringement Report Center: 118 (in Korea) · privacy.kisa.or.kr
Supreme Prosecutors’ Office, Cyber Investigation: 1301 (in Korea) · www.spo.go.kr
Korean National Police Agency, Cyber Bureau: 182 (in Korea) · ecrm.police.go.kr

17. Changes

This policy takes effect on 2026-10-01.

We will post changes on the website at least 7 days before they take effect, or 30 days for significant changes to your rights, such as collecting new information.

Company: Waffle
Representative: Jongwook Lim
Business registration: 493-65-00536
Address: 702-156, 1068 Jungang-ro, Ilsandong-gu, Goyang-si, Gyeonggi-do, Republic of Korea
Contact: support@filmood.cc